How can I order at OnlineladyStore?
How can I find an article easily?
How do I delete an article?
How do I know OnlineLadayStore has received my order well?
I haven’t received an e-mail confirmation, what shall I do?
Do I have to pay administration costs?
When is my order paid?
Why was my payment refused?
If your transaction is denied, it is the bank or Credit Card Company involved that denied the transaction.
Possible reasons why your payment was refused are:
-Your type of card is not accepted by this webshop
-Your card is expired
-No more credit available on your card
Possible actions that you can consider:
-Choose another payment method
-Re-enter your information fields
If the problem persists, please contact the shop master for more information about your transaction. Make sure you have as much information about your order as possible before contacting the webshop (email@example.com).
Can I also come and pick up my order?
How much will I pay in delivery charges?
When will my order be delivered?
What if a product is missing or when something is delivered wrong?
Our policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items: Gift cards